Fifth Third Arena At Shoemaker Center
41 upcoming events
🏟️ Venue Guide
🕐 Box Office Hours
The hours for the Athletic Ticket Office are: Monday though Friday - 9AM to 5PM The Concourse Box Office opens 1 1/2 hour before scheduled event
📞 Phone
(513) 556-2287 - Athletic ticket office (513) 556-2831 - Main Street Connection Center
💳 Accepted Payment
The Box Office accepts cash only on the night of the event, no phone orders through the box office except for football and basketball tickets.
🎫 Will Call
Customers can pick up their tickets 90 minutes prior to the event at the Will Call Window. They must have picture ID.
🅿️ Parking
Parking is available in the garages off Martin Luther King for varying fees. If you have any questions concerning parking, please contact the Athletic ticket office.
📋 General Rules
Cameras are permitted, but NO FLASH! Recording devices are permitted but they must be checked in at the Customer Service Window on the East concourse of the Shoemaker Center.
👶 Child Policy
A child in arms may sit on a parents lap for free.
💡 Guru Tips
Insider tips to make the most of your experience at Fifth Third Arena At Shoemaker Center
🅿️ Parking Guru Tip
Fifth Third Arena At Shoemaker Center has structured parking — arrive 45+ minutes early for the closest spots. Check for pre-paid parking options to skip the line.
🎫 Will Call Tip
Will call lines can get long close to showtime. Pick up your tickets early if the box office opens before doors — or go mobile tickets to skip the line entirely.
💵 Bring Cash
This venue accepts cash — handy for merch tables and food vendors where card-only lines are shorter. Keep small bills.
🏟️ Arena Insider
For concerts in arenas, mid-level sections (200s) often have the best sound. Floor seats look great on paper but sound can be muddy and sightlines blocked by standing crowds.
📸 Camera Policy
Cameras may be restricted — professional/DSLR cameras are usually banned but phone cameras are always fine. Check before bringing gear.
👨👩👧 Bringing Kids?
This venue has a child policy — check age requirements before buying. Pro tip: aisle seats are a lifesaver with little ones for quick bathroom and snack runs.
🚕 Rideshare Tip
Set your pickup spot a block or two away from the main exit — everyone else is fighting for rides right at the door. You'll get matched faster and pay less surge.
📝 Reviews & Ratings
📅 Upcoming Events
Cincinnati Bearcats Women's Basketball vs. TCU Lady Horned Frogs Womens Basketball
📍 Fifth Third Arena At Shoemaker Center · Cincinnati
Cincinnati Bearcats Mens Basketball vs. Oklahoma State Cowboys Mens Basketball
📍 Fifth Third Arena At Shoemaker Center · Cincinnati
Cincinnati Bearcats Mens Basketball vs. BYU Cougars Men's Basketball
📍 Fifth Third Arena At Shoemaker Center · Cincinnati