
🏟️ Venue Guide
🕐 Box Office Hours
The Box Office is open Thursday and Friday from 9:00am to 4:00pm.
📞 Phone
312-413-5700
💳 Accepted Payment
Box Office accepts cash, Mastercard, Discover & Visa.
🎫 Will Call
Tickets held for Will Call can be picked up as early as 2 hours prior to the show. Customer must present the actual credit card, a picture ID and the confirmation number.
🅿️ Parking
Parking lots are located on both sides of Harrison.
📋 General Rules
Bag Policy and Metal Detector use - Policy for the Bags, Purses and Backpacks: For safety reasons, bags, purses, backpacks and other large bags may not be permitted in Credit Union 1 Arena or UIC Dorin Forum. This policy will be in effect for all events except: UIC Dorin Forum events that are only open to UIC Employees Events where materials necessary for the event are contained in the bags (ie. Job fairs, exhibitions, etc.) Prohibited bags include, but are not limited to, the following: Purses, bags or containers larger than 14x14x6 inches Camera bags Cinch bags/drawstring bags Briefcases Computer bags Backpacks Coolers (including thermos) Luggage of any kind Diaper bags Patrons may bring in the following bags: Clear plastic, vinyl or PVC that do not exceed 14x14x6 inches. Bags may be hand carried or have a shoulder strap. One gallon clear plastic freezer bag (Ziploc). An exception will be made for medical necessary items after proper inspection at the entrance. All bags that are allowed in the facility will be searched. Metal detectors will be in use for all events. Cameras and recording devices are not allowed. Binoculars are allowed.
👶 Child Policy
There are no age restrictions. Children under 2 are admitted free, but they must sit on the lap of an adult.
💡 Guru Tips
Insider tips to make the most of your experience at Credit Union 1 Arena at UIC
🅿️ Parking Guru Tip
Surface lots fill fast on popular show nights. Arrive early or consider parking a few blocks away — it's often cheaper and you'll avoid the post-show traffic jam.
🎫 Will Call Tip
Will call lines can get long close to showtime. Pick up your tickets early if the box office opens before doors — or go mobile tickets to skip the line entirely.
💵 Bring Cash
This venue accepts cash — handy for merch tables and food vendors where card-only lines are shorter. Keep small bills.
🏟️ Arena Insider
For concerts in arenas, mid-level sections (200s) often have the best sound. Floor seats look great on paper but sound can be muddy and sightlines blocked by standing crowds.
👜 Bag Policy
This venue has bag restrictions — check the size limits before you go. Small clutches or clear bags are usually safest. Leave the big purse in the car.
📸 Camera Policy
Cameras may be restricted — professional/DSLR cameras are usually banned but phone cameras are always fine. Check before bringing gear.
👨👩👧 Bringing Kids?
This venue has a child policy — check age requirements before buying. Pro tip: aisle seats are a lifesaver with little ones for quick bathroom and snack runs.
🚕 Rideshare Tip
Set your pickup spot a block or two away from the main exit — everyone else is fighting for rides right at the door. You'll get matched faster and pay less surge.
📝 Reviews & Ratings
📅 Upcoming Events
UIC Flames Women's Basketball v Bradley
📍 Credit Union 1 Arena at UIC · Chicago
UIC Flames Women's Basketball v Murray State
📍 Credit Union 1 Arena at UIC · Chicago
UIC Flames Women's Basketball v Belmont
📍 Credit Union 1 Arena at UIC · Chicago
Intocable "Cultura" Tour 2026
📍 Credit Union 1 Arena at UIC · Chicago
THIRD DAY 30th Anniversary Tour with very special guest Zach Williams
📍 Credit Union 1 Arena at UIC · Chicago
LANY: Soft World Tour
📍 Credit Union 1 Arena at UIC · Chicago
The R&B Lovers Tour
📍 Credit Union 1 Arena at UIC · Chicago
RYAN CASTRO: SENDÉ WORLD TOUR 2025
📍 Credit Union 1 Arena at UIC · Chicago