CFG Bank Arena

📍 201 W Baltimore St, Baltimore, MDView on map →

166 upcoming events

🏟️ Venue Guide

🕐 Box Office Hours

The CFG Bank Arena Box Office is open Monday through Friday, 11:00AM to 4:00PM and on event days/nights. Closed for Holidays.

📞 Phone

(410) 347-2020

💳 Accepted Payment

CFG Bank Arena is a 100% CASHLESS building. Venue accepts: AMX…VISA…MC…DISCOVER

🎫 Will Call

If you are picking up your tickets at will call, you must provide a photo I.D. that matches the name on the ticket envelope.

🅿️ Parking

There are pay lots, garages, as well as street parking all around CFG Bank Arena.

♿ Accessibility

ADA seating is available through Ticketmaster.com. For questions regarding Accessible Seating at CFG Bank Arena, please email: adaseating@cfgbankarena.com or call (410) 347-2020.

📋 General Rules

What is the bag/purse policy? A CLEAR BAG POLICY is in effect to enhance existing security measures and expedite venue entry at CFG Bank Arena. Approved bags include: • Clear bags that measure no larger than 14inch x 6inch x 14inch are permitted. • Small clutches/purses/wallets are permitted provided they do not exceed 4.5inch x 6.5inch and do not have to be clear. • Medical bags will be permitted and must be screened before entry. Prohibited bags include: Any and all bags that do not meet the criteria above including items such as grocery totes, mesh or straw bags, backpacks, duffle bags, diaper bags*, camera cases, and any other bags that the Arena staff deem to not meet the clear bag policy. *Items normally carried in a diaper bag must be placed into a clear plastic bag for entry. For more venue information please visit the CFG Bank Arena website for the A-Z Arena Guide. https://www.cfgbankarena.com/a-z-guide/

👶 Child Policy

For concerts every patron requires a ticket, no matter what age. For family shows and sporting events, please check event information for each event.

💡 Guru Tips

Insider tips to make the most of your experience at CFG Bank Arena

🅿️ Parking Guru Tip

CFG Bank Arena has structured parking — arrive 45+ minutes early for the closest spots. Check for pre-paid parking options to skip the line.

🎫 Will Call Tip

Will call lines can get long close to showtime. Pick up your tickets early if the box office opens before doors — or go mobile tickets to skip the line entirely.

💳 Cashless Venue

This is a cashless venue — cards and mobile pay only. Make sure your phone is charged for mobile wallet.

🏟️ Arena Insider

For concerts in arenas, mid-level sections (200s) often have the best sound. Floor seats look great on paper but sound can be muddy and sightlines blocked by standing crowds.

♿ Accessibility Guru Tip

Accessible seating is available — book early for the best options. Call the box office directly for companion seating or specific accommodation needs. They're usually more helpful than the website.

📅 Busy Venue

CFG Bank Arena hosts 166+ events — it's a popular spot. For big shows, arrive 30-60 minutes early to clear security, grab food, and settle in without stress.

👜 Bag Policy

This venue has bag restrictions — check the size limits before you go. Small clutches or clear bags are usually safest. Leave the big purse in the car.

📸 Camera Policy

Cameras may be restricted — professional/DSLR cameras are usually banned but phone cameras are always fine. Check before bringing gear.

👨‍👩‍👧 Bringing Kids?

This venue has a child policy — check age requirements before buying. Pro tip: aisle seats are a lifesaver with little ones for quick bathroom and snack runs.

🚕 Rideshare Tip

Set your pickup spot a block or two away from the main exit — everyone else is fighting for rides right at the door. You'll get matched faster and pay less surge.