🏟️ Venue Guide
🕐 Box Office Hours
The Box Office is open Monday through Friday 10:00 AM-6:00 PM*. Weekends only on event or on-sale days beginning at 10:00 am *Summer hours Memorial Day through Labor Day are 10:00 AM-4:30 PM
📞 Phone
The Box Office can be contacted at (319) 362-1729.
💳 Accepted Payment
The Box Office accepts Cash, Visa, MasterCard, and Discover Card.
🎫 Will Call
Will Call Tickets may be picked up at the Will Call Window at the main entrance of the facility no earlier than 90 minutes before the performance. General Admission tickets may be picked up 3 hours prior to showtime. Customers must have the actual credit card used for the order, a picture ID, and the confirmation number to receive their tickets.
🅿️ Parking
Parking is available near the facility. The Five Seasons Parkade located at 400 1st Ave SE connects to the Alliant Energy PowerHouse via skywalk. A satellite Box Office window will also be available in the Five Seasons Parkade skywalk on event days only beginning two hours prior. Additional ramps are located on 3rd Ave & 4th Ave.
📋 General Rules
Professional cameras and audio/video recording devices are not allowed into the facility. No outside food or beverages. Smoking is not permitted.
👶 Child Policy
Minimum age requirements on paid tickets will vary by show. Please call the Alliant Energy PowerHouse Box Office for event specific details.
💡 Guru Tips
Insider tips to make the most of your experience at Alliant Energy PowerHouse
🎫 Will Call Tip
Will call lines can get long close to showtime. Pick up your tickets early if the box office opens before doors — or go mobile tickets to skip the line entirely.
💵 Bring Cash
This venue accepts cash — handy for merch tables and food vendors where card-only lines are shorter. Keep small bills.
🎤 Small Venue Tip
Intimate venues mean every spot is good. Arrive early to grab your preferred position. These shows sell out fast, so don't sleep on tickets.
📸 Camera Policy
Cameras may be restricted — professional/DSLR cameras are usually banned but phone cameras are always fine. Check before bringing gear.
👨👩👧 Bringing Kids?
This venue has a child policy — check age requirements before buying. Pro tip: aisle seats are a lifesaver with little ones for quick bathroom and snack runs.
🚕 Getting There
Rideshare or walk if you can — parking near small venues is often limited. Plus, you won't have to worry about driving after enjoying the show.