🏟️ Venue Guide
🕐 Box Office Hours
Regular Hours at Agganis Arena, Monday-Friday 10 am-5 pm, prior to game day. Walter Brown Arena box office opens an hour and a half prior to event or game time.
📞 Phone
To order tickets by phone, please call Ticketmaster at 800-745-3000 To inquire about Terriers Season Tickets for hockey or basketball, please call 617.353.GOBU(4628)
💳 Accepted Payment
Visa, Mastercard, American Express, Discover, Cash
🎫 Will Call
Pick up tickets one hour prior to game. Customer must present the actual credit card used to place the order and a photo ID.
🅿️ Parking
Parking for Walter Brown Arena and the Case Center is at the Langsam Garage, located at 278 Babcock Street.
♿ Accessibility
Please call 617-353-4628 for accessible seating.
📋 General Rules
No Smoking allowed in the building. There is not a smokers area on site.
👶 Child Policy
Varies based on event
💡 Guru Tips
Insider tips to make the most of your experience at Walter Brown Arena
🅿️ Parking Guru Tip
Walter Brown Arena has structured parking — arrive 45+ minutes early for the closest spots. Check for pre-paid parking options to skip the line.
🎫 Will Call Tip
Will call lines can get long close to showtime. Pick up your tickets early if the box office opens before doors — or go mobile tickets to skip the line entirely.
💵 Bring Cash
This venue accepts cash — handy for merch tables and food vendors where card-only lines are shorter. Keep small bills.
🏟️ Arena Insider
For concerts in arenas, mid-level sections (200s) often have the best sound. Floor seats look great on paper but sound can be muddy and sightlines blocked by standing crowds.
♿ Accessibility Guru Tip
Accessible seating is available — book early for the best options. Call the box office directly for companion seating or specific accommodation needs. They're usually more helpful than the website.
👨👩👧 Bringing Kids?
This venue has a child policy — check age requirements before buying. Pro tip: aisle seats are a lifesaver with little ones for quick bathroom and snack runs.
🚕 Rideshare Tip
Set your pickup spot a block or two away from the main exit — everyone else is fighting for rides right at the door. You'll get matched faster and pay less surge.