Citizens House of Blues Boston

📍 15 Lansdowne St., Boston, MAView on map →

59 upcoming events

🏟️ Venue Guide

🕐 Box Office Hours

Citizens House of Blues box office opens 1 (one) hour prior to doors opening on show days and will close approximately 10-15 minutes after the headliner takes the stage.

📞 Phone

617-960-8315 to get information on upcoming shows or help with accessible seating.

💳 Accepted Payment

Cash - American Currency Only Credit Cards - Mastercard, Visa, Discover, American Express. Credit cards must be accompanied by a photo ID (license or passport). We do not accept Apple Pay.

🎫 Will Call

Will call opens at the box office 1 hour prior to door time. Customers must bring their valid photo ID, confirmation number, and credit card that was used for purchase to pick up tickets. Names on ID must match the credit card used. You may not pick up tickets for someone else.

♿ Accessibility

Citizens House of Blues is wheelchair accessible. Please note that it is unlawful for anyone, other than those with a disability or that guests companion, to use tickets for accessible seating locations (unless seats have been released for general seating). **Its encouraged that guests who require accessible accommodation arrive 30 minutes prior to doors opening.** Please call the box office or email: information@crossroadspresents.com to have your name added to the accessibility list for the show you are attending. You must have purchased a ticket for the show in advance.

📋 General Rules

No bottles, cans, outside food or beverages (including alcohol), any item that can be used as a weapon. No dress code for concerts. Camera policy: personal cameras are allowed. Flash photography, video, and removable lens cameras are not permitted without venue approval. Bags must not exceed the maximum size of 12" x6" x12". All bags, regardless of size, are subject to search by security. Lighters are not allowed in the venue and there is absolutely NO SMOKING OR VAPING allowed per the city of Boston Ordinances. Any smoking or vaping will result in IMMEDIATE EJECTION from the event. Any medication must be accompanied by proof of prescription. This list of prohibited items is subject to change at the discretion of venue management. For more information, https://www.houseofblues.com/boston/faq ALL SALES ARE FINAL. NO REFUNDS OR EXCHANGES.

👶 Child Policy

All ages are welcome unless otherwise stated on ticket or website listing. No discounts. Everyone needs a ticket for entry.

💡 Guru Tips

Insider tips to make the most of your experience at Citizens House of Blues Boston

🅿️ Parking Heads Up

Small venues like this often don't have dedicated parking. Look for street parking nearby or use rideshare — it's usually the easiest option.

🎫 Will Call Tip

Will call lines can get long close to showtime. Pick up your tickets early if the box office opens before doors — or go mobile tickets to skip the line entirely.

💵 Bring Cash

This venue accepts cash — handy for merch tables and food vendors where card-only lines are shorter. Keep small bills.

🎤 Small Venue Tip

Intimate venues mean every spot is good. Arrive early to grab your preferred position. These shows sell out fast, so don't sleep on tickets.

♿ Accessibility Guru Tip

Accessible seating is available — book early for the best options. Call the box office directly for companion seating or specific accommodation needs. They're usually more helpful than the website.

📅 Busy Venue

Citizens House of Blues Boston hosts 59+ events — it's a popular spot. For big shows, arrive 30-60 minutes early to clear security, grab food, and settle in without stress.

👜 Bag Policy

This venue has bag restrictions — check the size limits before you go. Small clutches or clear bags are usually safest. Leave the big purse in the car.

📸 Camera Policy

Cameras may be restricted — professional/DSLR cameras are usually banned but phone cameras are always fine. Check before bringing gear.

👨‍👩‍👧 Bringing Kids?

This venue has a child policy — check age requirements before buying. Pro tip: aisle seats are a lifesaver with little ones for quick bathroom and snack runs.