🏟️ Venue Guide
🕐 Box Office Hours
The Box Office is open Mondays and Fridays from 12-6pm and on show days from noon until the end of the event. The phone number is (718) 281-5850
💳 Accepted Payment
The Brooklyn Paramount is fully cashless. All main concession and merchandise stands accept Visa, MasterCard, Discover and American Express card payment types. We will exchange any cash denomination for a prepaid card to use at the venue. This prepaid card can be used anywhere credit/debit cards are accepted. There will be no fees for the cash to card exchange. A cash to conversion kiosk can be found at our coat check.
🎫 Will Call
Will call tickets are available for pickup at the box office located at the main entrance approximately 1 hour before doors open on the day of the show. Please make sure that you have a photo ID matching the purchaser's name to pick up tickets. Guests are not permitted to put tickets in will call for other guests to pick up. You will need to arrange to meet your party at the facility to deliver tickets. If tickets or passes are being left for you - they will only be left at the box office. This includes meet and greet passes, backstage passes, press passes, and tickets from the tour or other promotional company. These tickets will be available approximately 1 hour before doors on the day of the show. If your tickets/passes are not in will call you will need to contact the person that left them for you to determine where they are. The box office cannot contact any member of the tour for you.
🅿️ Parking
Brooklyn Paramount has partnered with ParkWhiz to offer easy and reliable parking options. Parking is available for purchase at 2 nearby garages close to the venue at the checkout page online 1st parking garage: MPG PARKING, located at 152 Ashland PL 2nd Parking garage: GGMC Parking, located at 66 Rockwell PL Please note this is NOT directly affiliated with Brooklyn Paramount. For any disputes regarding lost items, refunds, etc, please contact the garage directly.
♿ Accessibility
For General Admission Events: Brooklyn Paramount provides access to a limited number of reserved seats. Once you have purchased your ticket to the event, please email us at info@brooklynparamount.com to request accessible seating. Please note that reserved seats are held for 30 minutes after the first act takes the stage. After this time, any available seats are treated as first come first serve. For Seated Events: Accessible seats can be purchased online at livenation.com. Our box office is not equipped to take ticket orders over the phone and our website is the only method to purchase tickets. To find tickets in the Accessible Seating Area of Brooklyn Paramount, select the Filters icon on the upper right of the page where you see available tickets. You will be shown your seat location once the ticket is selected. If you require accommodations for an event, including reserved seating, or have additional questions, please contact us at your earliest opportunity at info@brooklynparamount.com with information about which event you will be attending and the accommodations required.
📋 General Rules
For all venue rules and more frequently asked questions, please visit https://www.brooklynparamount.com/visit
👶 Child Policy
Most of our events are 16+ unless accompanied by a parent or guardian. Please check individual event pages for any specifications of the age limit.
💡 Guru Tips
Insider tips to make the most of your experience at Brooklyn Paramount
🅿️ Parking Guru Tip
Brooklyn Paramount has structured parking — arrive 45+ minutes early for the closest spots. Check for pre-paid parking options to skip the line.
🎫 Will Call Tip
Will call lines can get long close to showtime. Pick up your tickets early if the box office opens before doors — or go mobile tickets to skip the line entirely.
💳 Cashless Venue
This is a cashless venue — cards and mobile pay only. Make sure your phone is charged for mobile wallet.
🎭 Theater Tip
Center orchestra or front mezzanine are your best bets. Avoid extreme sides — you'll miss staging and expressions. Most theaters don't allow late seating, so arrive on time.
♿ Accessibility Guru Tip
Accessible seating is available — book early for the best options. Call the box office directly for companion seating or specific accommodation needs. They're usually more helpful than the website.
📅 Busy Venue
Brooklyn Paramount hosts 92+ events — it's a popular spot. For big shows, arrive 30-60 minutes early to clear security, grab food, and settle in without stress.
👨👩👧 Bringing Kids?
This venue has a child policy — check age requirements before buying. Pro tip: aisle seats are a lifesaver with little ones for quick bathroom and snack runs.
🚕 Rideshare Tip
Set your pickup spot a block or two away from the main exit — everyone else is fighting for rides right at the door. You'll get matched faster and pay less surge.