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KAISER PERMANENTE ARENA

📍 140 Front Street, Santa Cruz, CAView on map →

21 upcoming events

🏟️ Venue Guide

🕐 Box Office Hours

Arena Box Office is open 1.5 hours prior to Tipp-off

💳 Accepted Payment

Visa, Mastercard, Discover, American Express, Cash

🎫 Will Call

The “Will Call” windows open 1.5 hours prior to tip-off of each home game. The “Will Call” windows are located at the Kaiser Permanente Box Office on the Front Street side of Kaiser Permanente Arena. Picture identification is required to pick up any tickets. Will Call does not have a phone number; it is only a drop off and pick up point for day of game tickets.

🅿️ Parking

Event-day parking will be available throughout Downtown during the entire season. The following lots are available for $5 All Day: - Soquel/Front Garage (601 Front Street) - River Front Garage (24 River Street) - Lot 5: Calvary Church Lot (538 Center Street) - Lot 8: Pearl Alley Lot (710 Cedar Street) - Lot 9: Elm Street Lot (120 Elm Street) - Cedar/Church Garage (119 Church Street)

📋 General Rules

The following items are prohibited from Kaiser Permanente Arena. All items are subject to search: • Weapons of any kind • Bags larger than 14″ x 14″ x 6″ • Backpacks of any size • Outside food or beverages, including liquids of any kind • Hard-sided containers, including bottles, cans, flasks, cooler and thermoses • Illegal drugs • Electronic Cigarettes • Any size pole or stick • Fireworks • Artificial noisemakers of any kind • Projectiles, including inflatable balls and Frisbees • Still cameras w/lenses longer than 3″ • Video cameras • Laptop computers • Laser pointers • Large radios • Portable Chairs • Scooter, bicycles, roller-skates and skateboards • Strollers • Non-service animals • Inappropriate attire or signage • Any item deemed by Management to be dangerous, inappropriate or disruptive to other fans’ enjoyment of the event.

💡 Guru Tips

Insider tips to make the most of your experience at KAISER PERMANENTE ARENA

🅿️ Parking Guru Tip

KAISER PERMANENTE ARENA has structured parking — arrive 45+ minutes early for the closest spots. Check for pre-paid parking options to skip the line.

🎫 Will Call Tip

Will call lines can get long close to showtime. Pick up your tickets early if the box office opens before doors — or go mobile tickets to skip the line entirely.

💵 Bring Cash

This venue accepts cash — handy for merch tables and food vendors where card-only lines are shorter. Keep small bills.

🏟️ Arena Insider

For concerts in arenas, mid-level sections (200s) often have the best sound. Floor seats look great on paper but sound can be muddy and sightlines blocked by standing crowds.

👜 Bag Policy

This venue has bag restrictions — check the size limits before you go. Small clutches or clear bags are usually safest. Leave the big purse in the car.

📸 Camera Policy

Cameras may be restricted — professional/DSLR cameras are usually banned but phone cameras are always fine. Check before bringing gear.

🚕 Rideshare Tip

Set your pickup spot a block or two away from the main exit — everyone else is fighting for rides right at the door. You'll get matched faster and pay less surge.