🏟️ Venue Guide
🕐 Box Office Hours
The Ticket Office is open on non-event days from 9:30 - 5:30 (Monday-Friday); closed on non-event Saturdays and Sundays. On event days the Ticket Office will open 1 hour prior to the start of the event. The ticket office is located at Gate 3 (22nd Street, between F and G streets).
📞 Phone
202-994-9849 or contact us via email at tickets@gwu.edu
💳 Accepted Payment
Cash, Visa, MasterCard, American Express, and Discover
🅿️ Parking
Public parking garages are available at Science and Engineering Hall (H Street, between 22nd and 23rd streets) and the University Student Center (H Street, between 21st and 22nd streets). Visit https://business-services.gwu.edu/visitor-parking for hours and parking rates. Metered street parking is also available, please adhere to posted parking regulations.
♿ Accessibility
Wheelchair accessible seating and mobility impaired seating are available in the first row of the upper sideline sections as well as in select Box seating. Sight and hearing impaired seating is available in the lower level. Accessible seating can be purchased online at ticketmaster.com or by calling the Ticket Office at 202-994-9849.
📋 General Rules
The Charles E. Smith Center has implemented a no bag policy to enhance the safety of all guests. Only small clutch bags no larger than 5in x 7in x ¾in are permitted. Medical and parenting bags no larger than 16in x 16in x 8in are permitted and are subject to security screening. Charles E. Smith Center does not allow guests to bring in outside food or beverages. For more information on security and the no bag policy, please visit https://gwsports.com/sports/2025/5/30/no-bag-policy.
👶 Child Policy
Children ages 2 and older require a ticket for admission.
💡 Guru Tips
Insider tips to make the most of your experience at Charles E. Smith Center
🅿️ Parking Guru Tip
Charles E. Smith Center has structured parking — arrive 45+ minutes early for the closest spots. Check for pre-paid parking options to skip the line.
💵 Bring Cash
This venue accepts cash — handy for merch tables and food vendors where card-only lines are shorter. Keep small bills.
🎤 Small Venue Tip
Intimate venues mean every spot is good. Arrive early to grab your preferred position. These shows sell out fast, so don't sleep on tickets.
♿ Accessibility Guru Tip
Accessible seating is available — book early for the best options. Call the box office directly for companion seating or specific accommodation needs. They're usually more helpful than the website.
👜 Bag Policy
This venue has bag restrictions — check the size limits before you go. Small clutches or clear bags are usually safest. Leave the big purse in the car.
👨👩👧 Bringing Kids?
This venue has a child policy — check age requirements before buying. Pro tip: aisle seats are a lifesaver with little ones for quick bathroom and snack runs.
🚕 Getting There
Rideshare or walk if you can — parking near small venues is often limited. Plus, you won't have to worry about driving after enjoying the show.
📝 Reviews & Ratings
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