🏟️ Venue Guide
🕐 Box Office Hours
Monday - Saturday: 10:00 - 20:00
📞 Phone
Ticketmaster UK: 0870 154 40 40 International: 00 44 161 385 3500. Groups Number: 020 7930 3000 or Fax 020 7915 0414.
💳 Accepted Payment
Cash, cheque, credit cards and SOLT Theatre Tokens.
🎫 Will Call
Tickets left at the box office for collection may be picked up on the day, during the hour before the performance starts. Please take the credit card and Ticketmaster Booking Reference Number as proof of purchase.
🅿️ Parking
Nearest NCP: Drury Lane. Street parking is very limited. Strongly advise public transport.
♿ Accessibility
For special needs seating please call 0870 895 5505.
📋 General Rules
For all productions at Nimax Theatres, children aged 14 and below must be accompanied by an adult aged 18 or over and sat in seats next to each other. No cameras or recording equipment allowed.
👶 Child Policy
No babes in arms. Young children are admitted but not encouraged unless the parent is confident that the child is old enough to be attentive to the performance and not a distraction for other members of the audience. Everyone must have a valid ticket and occupy a seat. Accompanying adults will be asked to remove any noisy infants
💡 Guru Tips
Insider tips to make the most of your experience at Duchess Theatre
🎫 Will Call Tip
Will call lines can get long close to showtime. Pick up your tickets early if the box office opens before doors — or go mobile tickets to skip the line entirely.
💵 Bring Cash
This venue accepts cash — handy for merch tables and food vendors where card-only lines are shorter. Keep small bills.
🎭 Theater Tip
Center orchestra or front mezzanine are your best bets. Avoid extreme sides — you'll miss staging and expressions. Most theaters don't allow late seating, so arrive on time.
♿ Accessibility Guru Tip
Accessible seating is available — book early for the best options. Call the box office directly for companion seating or specific accommodation needs. They're usually more helpful than the website.
📅 Busy Venue
Duchess Theatre hosts 402+ events — it's a popular spot. For big shows, arrive 30-60 minutes early to clear security, grab food, and settle in without stress.
📸 Camera Policy
Cameras may be restricted — professional/DSLR cameras are usually banned but phone cameras are always fine. Check before bringing gear.
👨👩👧 Bringing Kids?
This venue has a child policy — check age requirements before buying. Pro tip: aisle seats are a lifesaver with little ones for quick bathroom and snack runs.
🚕 Rideshare Tip
Set your pickup spot a block or two away from the main exit — everyone else is fighting for rides right at the door. You'll get matched faster and pay less surge.
📝 Reviews & Ratings
📅 Upcoming Events
The Play That Goes Wrong
📍 Duchess Theatre · London
The Play That Goes Wrong
📍 Duchess Theatre · London
The Play That Goes Wrong
📍 Duchess Theatre · London
The Play That Goes Wrong
📍 Duchess Theatre · London
The Play That Goes Wrong
📍 Duchess Theatre · London
Black is the Color of my Voice
📍 Duchess Theatre · London
The Play That Goes Wrong
📍 Duchess Theatre · London
The Play That Goes Wrong
📍 Duchess Theatre · London
The Play That Goes Wrong
📍 Duchess Theatre · London
The Play That Goes Wrong
📍 Duchess Theatre · London
The Play That Goes Wrong
📍 Duchess Theatre · London
The Play That Goes Wrong
📍 Duchess Theatre · London
The Political Party with Matt Forde
📍 Duchess Theatre · London
The Play That Goes Wrong
📍 Duchess Theatre · London
The Play That Goes Wrong
📍 Duchess Theatre · London
The Play That Goes Wrong
📍 Duchess Theatre · London
The Play That Goes Wrong
📍 Duchess Theatre · London
The Play That Goes Wrong
📍 Duchess Theatre · London
The Play That Goes Wrong
📍 Duchess Theatre · London
The Play That Goes Wrong
📍 Duchess Theatre · London